Singapore ride-hailing companies assist drivers with temporary fees

Singapore ride-hailing: Grab, Gojek, and TADA help out drivers

Singapore. Ride-hailing service providers are supporting drivers by extending temporary driver fees until the end of July. This effort is a response to increasing costs shouldered by drivers.

According to an email sent by Grab to its customers on 25 May, its S$0.50 fee goes directly to drivers to “assist them with rising costs.”

This support to drivers of ride-hailing providers was first introduced in April, and it was only meant to last until 31 May. It applies to transport services, except standard taxis. Food delivery and GrabMart are not included.

“As operating costs for our drivers on the road continue to rise, we have in place driver-partner schemes such as commission rebates and fuel discounts to help alleviate their day-to-day expenses,” said Grab, adding that they remain committed to helping their driver-partners navigate hard times.

Singapore ride hailing provider: Grab

Moreover, TADA and Gojek also extended the same help to their drivers.

According to Singapore ride-hailing company TADA, the temporary fee will be extended until 31 July. This comes after a review by TADA which observed how drivers are burdened by rising fuel prices. The temporary fee support will be reviewed when fuel prices drop.

“Drivers have provided feedback that the temporary fee increment has given them more security and certainty in their take-home earnings, and we hope to continue extending this job security to them amidst rising prices,” shared TADA’s general manager Jonathan Chua.

TADA is also offering a S$1 voucher to customers with the promo code ‘1TADA’. This can be redeemed from 1 June to 30 June.

On the other hand, the temporary driver support applies to all Gojek GoCar, GoCar XL, and GoCar Premium. It does not cover GoTaxi since its fare is based on the taxi’s metre.

Read: 6 Best Petrol Credit Cards in Singapore

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