What Every Singaporean Needs To Know About CDC Vouchers

Starting in May 2022, over 1.3 million households in Singapore are expected to benefit from the Household Support Package which will be giving away another round of S$100 CDC vouchers. The first wave of vouchers (S$50) was given away in 2020 to help Singaporeans cope with the pandemic, and another one was launched in 2021 (S$100) as part of the S$900 million Household Support Package.

The 2022 CDC vouchers aim to help Singaporean households in times of inflation. But how can you redeem your vouchers? And where can you use them? In this guide, we’ll let you in on everything you need to know about CDC vouchers.

Here at OMY, you will discover the following:

What Are CDC Vouchers?

By now, you may have heard about the CDC vouchers. Chances are, you may have even benefited from it in 2021. But what is it?

The Community Development Council Voucher, also called the CDC voucher, was launched in 2020 to help people cope with the effects of the COVID-19 pandemic while helping local businesses simultaneously. Vouchers can be in denominations of S$2, S$5, and S$10 so they can easily be used for small purchases.

These vouchers can be used by various participating local hawkers and merchants. To use the CDC voucher 2022, you simply need to hand it to a participating merchant who will exchange it for cash from the Singapore government. More than one CDC voucher can be used per transaction.

More From OMY: CDC launches second tranche of CDC vouchers worth S$100 for each Singaporean household

Who Can Use CDC Vouchers?

During the launch of CDC vouchers, it was only given to identified households. But since 2021, all Singaporean households were able to receive S$100 worth of CDC vouchers per household. Those who still haven’t claimed their vouchers from the previous year can still do so.

Just like in 2021, all Singaporean households can take advantage of CDC vouchers in 2022. As long as there is a Singaporean citizen in your home, you will be able to qualify for the vouchers.

As mentioned above, more than 1.3 million households are expected to take advantage of CDC vouchers this 2022. This year’s exercise also includes GST U-Save rebates, as well as education top-ups, along with the Household Support Package.

How To Redeem CDC Vouchers

In 2020, identified households got a notification letter that indicates their date of voucher collection. To get the vouchers, a household member must go to their designated community centre or community club and bring their notification letter and NRIC to collect their CDC voucher. To prevent crowding, the collection process was rolled out gradually.

By 2021, the collection process became easier. Wondering how to use CDC voucher? It’s easy. Here’s the step by step guide you can follow.

Step 1:

Visit https://signup.redeem.gov.sg/ to claim your voucher.

Step 2:

Log in using your Singpass and authenticate it.

Step 3:

Prepare your NRIC/FIN, name, registered address, and registered status.  Click “Agree.”

Step 4:

Verify and confirm your details. Click “Next.”

Step 5:

Type your mobile number. You will receive a one-time password or OTP.

Step 6:

Enter your OTP. Make sure to do this before it expires.

Step 7:

Select “Show Vouchers.”

Step 8:

Finally, you can enjoy your voucher. An SMS link will contain your CDC vouchers. You can also send the voucher link to your household members.

If you want to use it yourself, just tap the amount you want to use and show the QR code to a participating merchant or hawker.

Finally, wait for the hawker owner to scan the code. You will also receive an SMS once you have successfully claimed your vouchers.

Keep in mind that if you’re paying for a $15 meal with three S$5 vouchers, the hawker aunty would have to scan the code three times.

Step 10:

You can also print your CDC vouchers Singapore QR codes. You can do this for free at any Community Centre. The staff there can assist you.  After printing your QR codes, you can cut them up so that it’s easier to carry with you.

(Bonus) Step 11:

For those who don’t have a smartphone or Singpass, you can still claim your CDC vouchers for 2021 and 2022 by visiting your nearest Community Centre or Club, or calling the PA Contact Centre (6225 5322)

Here are the hotline operating hours:

Monday to Sunday 8am to 6pm
New Year’s Eve, Christmas Eve, Chinese New Year’s Eve 8am to 1pm
Public holidays closed

Note: CDC vouchers for 2021 and 2022 can be claimed and are valid until 31 December 2022.

Pro tip: Hawkers will appreciate printed QR codes since they don’t have to scan them in a hurry if there are tons of customers. Hawkers are notorious for rejecting mobile CDC vouchers, especially during peak lunch hours.

Watch this video to learn more.

Where To Use CDC Vouchers?

To know whether or not a business establishment is participating in the CDC scheme, look for the CDC voucher decal.

There are tons of CDC voucher participating local businesses. This includes food and beverage businesses, wet market stalls, provision shops and minimarts, bakeries, salons and barbershops, pet shops, florists, electronic shops, clinics, and many more. If you’re visiting a hawker centre, chances are, you’ll easily find stalls that have the CDC voucher decal.

How To Locate CDC-Approved Merchants

You can locate participating establishments here. To locate eligible businesses near your location, you have two options. First, you can search “by merchant” or “nearby.”

After your search, you will have a list of merchants in your postal cost or neighbourhood. The search bar for the website is also keyword sensitive so the results will only contain the keyword that you entered.

To give you an example, there is the list of merchant results if you search Bukit Batok:

Q&M Dental Surgery (Bukit Batok West Ave 9)

  • ITea (278 Bukit Batok East Ave 4)
  • Bukit Batok Teochew Cuisine Rest (Bukit Batok West Ave 6)
  • Ave 4)
  • JWS Grille Factory (265 Bukit Batok East Ave 4)
  • Eatero (2 Bukit Batok St 23)
  • Durian Boy (Bukit Batok St 11)
  • Fatty Weng (273 Bukit Batok East Ave 4)
  • Baker Talent (275 Bukit Batok East
  • Bukit Barkdog (Bukit Batok West Ave 6)
  • ABC Bargain Centre (Bukit Batok St 31)
  • My Thai Pot Bukit Batok 451 (Bukit Batok West Ave 6)
  • FMA (Bukit Batok West)
  • OneCare Bukit Batok (Bukit Batok Central)
  • Mission Bukit Batok Medical Clinic (Bukit Batok West Ave 5)

If you want your search to be more accurate, you can narrow it down by searching for the exact name of the establishment or merchant.

Here’s another example. If you looked up “ice cream,” here are some of the establishments that would appear.

  • Ice Cream Frenzy (West Coast Drive)
  • Ice Cream Man and Friends (Yung Sheng Road)
  • Ice Cream Chefs Holdings PTE, LTD. (Jalan Kuras)
  • Yocha Ice Cream (476 Upper Serangoon View)
  • Udder Ice Cream (Kovan) (212 Hougang Street)
  • Fatcat Ice Cream Bar (416 Bedok North Avenue)

If you looked up “Bakery,” here are some establishments that would appear:

  • Bakery (Dawson Road)
  • Bakery Cuisine (118 Rivervale Drive)
  • Bakery Degree (57A Supper Changi Road)
  • Baskery master @355 (335 Hougang Avenue)
  • Bakery Cuisine (Fernvale Road)

Otherwise, you can simply browse the list of participating merchants and hawkers using the map feature. For example, if you looked up postal code “347694” in Upper Seranggoon, it would show the participating establishments in the area. Take a look at the results below.

CDC vouchers map

How Can Merchants Participate in The CDC Scheme?

Local business owners who are interested to participate in the scheme can sign up here. The more merchants sign up for the said scheme, the more it will be beneficial to everyone.

Merchants who sign up for the CDC scheme can enjoy tons of benefits such as no commissions and fees, next-day payout, and no handling of physical vouchers.

Watch this video for more details.

Frequently Asked Questions

Here are other questions you may have about redeeming CDC vouchers.

Can you share your CDC vouchers with anyone in your household?

Absolutely. But if you share the CDC vouchers, you are also entitling your household members to use the vouchers anytime and anywhere they want. Sharing your CDC vouchers with others is easy. Just click the “share” button on vouchers.cdc.gov.sg, and copy the unique link. Then, send it to your household member.

Why are the CDC vouchers in fixed denominations?

To redeem CDC vouchers, you must do it in denominations. These vouchers are in denominations so it can be less confusing for residents, especially those who are not digital savvy. It also reduces the chance for these errors since residents can key in exact amounts. This strategy also helps merchants receive reimbursements faster.
The Govtech and CDC organised numerous consultations with merchants and residents to gather feedback on the denomination design.

Is there a way to check if the vouchers have been redeemed by another person?

After each voucher has been redeemed, the designated Singpass that was used to claim the voucher will be redirected to a name display that shows the family member who used the voucher.

Can CDC vouchers expire?

Yes. They can only be used until 31 December 2022.

Can I still get my CDC voucher even if I forgot my Singpass password?

Yes. If you forgot your Singpass password, reset it online. You can also visit a nearby community centre or club that can help you reset your password.

 Can CDC vouchers be used to buy cigarettes?

No. CDC vouchers are not valid for lottery products, alcohol, cigarettes, petrol, and diesel. The vouchers are also not for resale or exchangeable for gift vouchers and cash gifts.

Can you use CDC vouchers in supermarkets?

Not yet. Hawkers and small retailers may lose out if CDC vouchers can be used in supermarkets. Keep in mind that this effort was also enacted to help small business owners.

Is there a maximum number of vouchers per transaction?

Yes. You can only use up to 15 vouchers per transaction. However, there is no limit on the value.

What should I do if I don’t have a smartphone? Can I use paper vouchers?

Just go to the nearest community centre in your area. The staff will assist you to print your vouchers. Make sure to bring your identity card and notification letter. You need to have a valid Singpass to do this. 
After you use up a voucher, it cannot be used again. To avoid confusion, households may opt to use hardcopy vouchers alone or digital vouchers alone.

What happens if I lose my printed voucher?

You can request for another copy at any community centre. However, keep in mind that it may be used by those who found it. If so, you will not be issued a new set of vouchers.

How can I get back my vouchers if I lost/deleted the SMS?

You can visit the CDC voucher website and log in using your Singpass. The voucher links will be sent to you again.

Will I get refunded if the amount of my transaction is less than the voucher I used?

No. You will not receive any change or refund.

Can I use the CDC voucher online? 

No. The vouchers can only be used at the physical stores of participating hawkers and merchants. 

Should I expect to get more vouchers next year

Early next year, S$200 worth of vouchers will be distributed to Singapore households. Another S$200 will be distributed in 2024.

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