London-based research firm Skytrax recently named Changi Airport as the world’s best airport for the 12th time this 2023, after losing in 2021 and 2022 during the pandemic.
The said airport was also hailed as the best in Asia, the best in the world for airport dining, and the best in the world for leisure amenities at the 2023 World Airport Awards ceremony held at the Passenger Terminal Expo in Amsterdam.
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Snagging second place is Hamad International Airport in Doha, followed by Haneda Airport in Tokyo, Japan.
Additionally, Crowne Plaza Changi Airport won the world’s best airport hotel title for the eighth year in a row.
The awards were based on a global survey conducted by Skytrax between August 2022 and February 2023. In this survey, travellers were asked to rate various airports according to their experience at arrival, check-in, security, departure, and immigration.
From 2013 to 2020, Changi Airport held the top spot. This is the longest winning streak since the award was given out in 2000.
In a statement on Wednesday, S said Changi Airport’s latest win underlines its popularity with international air travellers.
“After being severely hit during the Covid-19 pandemic, it is pleasing to note that passenger numbers at Changi Airport are now at about 80 percent of pre-Covid-19 levels, and expected to return to pre-pandemic levels by 2024,” said Skytrax chief executive Edward Plaisted.
“This recognition is great encouragement for our airport community, who stood firmly together to battle the challenges of Covid-19 over the past two years… To our passengers, we are deeply grateful for your vote of confidence. We look forward to welcoming everyone to Changi Airport as we rediscover the magic of travel again,” stated Changi Airport Group chief executive Lee Seow Hiang.
Changi Airport was the world’s 7th busiest airport in terms of international passenger traffic before the pandemic.
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